Our site will be temporarily unavailable on Thursday, April 18th beginning at 9:00 pm PST for approximately 2 hours, as we perform routine maintenance on our systems. We appreciate your patience during this time.

Frequently Asked Questions (FAQs)

FAQ Category

select

Frequently Asked Questions

Category

Date Added

Data pager

Page size

PageSizeComboBox
	select

| Page 1 of 15 items

How do I print a certificate after I've completed a course?

May 01, 2014

Can Internet cookies be turned off?

Technical System usage FAQ's

May 01, 2014

Difficulty in Viewing Instruction Videos

Technical System usage FAQ's

Sep 26, 2014

Do popup blockers need to be turned off?

Technical System usage FAQ's

May 01, 2014

I keep getting a clipboard access message while taking exams with Internet Explorer. How do I fix this?

Technical System usage FAQ's

Dec 01, 2011

What browser version do I need to use?

Technical System usage FAQ's

May 01, 2014

What operating system should I use?

Technical System usage FAQ's

Jun 12, 2014

Do I get a certificate after I finish the class?

Class Instructions FAQ

Jun 12, 2014

Do I get any training materials?

Class Instructions FAQ

Jun 12, 2014

Do I need to take tests to pass the class?

Class Instructions FAQ

Jun 12, 2014

How do I print a certificate after I’ve completed a course?

Class Instructions FAQ

Nov 25, 2014

How do I register for one of the classes?

Class Instructions FAQ

Jun 12, 2014

How is the class taught?

Class Instructions FAQ

Jun 12, 2014

How long do I have to take the class once I have purchased it?

Class Instructions FAQ

Jun 12, 2014

When I click on" buy, " I get a message saying I have to register or sign in. How do I do that?

Class Instructions FAQ

Jun 12, 2014

Logout Confirmation

Frequently Asked Questions (FAQs)

×